Effective Date: July 2, 2026
Introduction
Forklift U LLC (DBA: Forklift University) ("we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, including our SMS/text messaging programs.
Information We Collect
- Personal Information: Name, email address, phone number (including mobile), mailing address, and other details you provide when enrolling or contacting us.
- SMS/Text Message Consent Data: Records of your opt-in consent for transactional and/or marketing text messages, including the date, time, and method of consent.
- Usage Data: IP address, browser type, pages visited, and time spent on pages.
- Cookies & Tracking: We use cookies and similar technologies to enhance your experience and analyze site usage.
How We Use Your Information
- To deliver training programs and process your enrollments and requests
- To communicate about classes, appointments, certifications, and account updates
- To send transactional SMS messages related to your account (with your consent)
- To send promotional SMS messages (only with your explicit, separate opt-in consent)
- To improve our website, curriculum, and services
- To comply with legal and regulatory requirements
SMS/Text Messaging Data & Mobile Information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
All other categories exclude text-messaging originator opt-in data and consent; this information will not be shared with any third parties.
Your phone number and SMS consent information are used solely by Forklift U LLC (DBA: Forklift University) for the purposes you have explicitly consented to:
- Transactional messages: Class enrollment, appointment reminders, certification updates, and customer care.
- Marketing messages: Course promotions, new program launches, and special offers (only if separately opted in).
Mobile information may be shared with service providers that assist in delivering our messaging services (e.g., SMS platform providers). These providers are contractually obligated to protect your information and may not use it for any purpose other than delivering messages on our behalf.
We maintain records of your opt-in consent in compliance with TCPA and CTIA guidelines. You may opt out at any time by replying STOP to any text message. For help, reply HELP or contact us at sdrake@forkliftuniversity.com.
Message frequency varies. Message and data rates may apply according to your wireless carrier plan. Carriers are not liable for delayed or undelivered messages. For details about our SMS programs, please see our SMS Terms & Conditions.
Third-Party Services
We may share personal information (excluding mobile phone numbers and SMS opt-in data) with trusted third-party service providers that assist in operating our business. These parties are contractually obligated to keep your information confidential and to use it only for the purposes we specify.
Under no circumstances do we sell your mobile phone number or SMS consent data, or share it with third parties for their own marketing purposes.
Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information, including your mobile phone number and SMS consent records. However, no method of transmission over the Internet or electronic storage is 100% secure.
Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you
- Request correction or deletion of your data
- Opt out of the sale of your personal information (we do not sell your data)
- Withdraw consent for SMS communications at any time by replying STOP
- Request information about what data we have collected and how it has been used
Data Retention
We retain personal information for as long as necessary to provide our services and comply with legal obligations. SMS consent records are maintained for a minimum of five (5) years in compliance with TCPA record-keeping requirements. If you opt out of SMS communications, we retain a record of your opt-out to ensure compliance.
Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children under 18. If we learn that a child under 18 has provided information, we will take steps to delete it.
Cookies
Our website uses cookies to enhance user experience and analyze traffic. You can control cookie preferences through your browser settings.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy or how we handle your data, contact us at:
Forklift U LLC (DBA: Forklift University)
Las Vegas, NV
Phone: +1 (909) 217-8294
Email: sdrake@forkliftuniversity.com